Shipping

Delivery Methods & Costs

We offer delivery across Europe using trusted carriers, selected based on your location to ensure the most reliable and efficient service.

Europe: You can choose between home delivery and pickup point delivery at checkout.

Brussels, BE: Hand delivery can be arranged upon request.

Delivery charges are set by country or region and may vary slightly from the actual shipping costs.

Insurance is included in shipping price.

Incorrect Address & Uncollected Parcels

Please double-check your shipping address before placing your order.

If your parcel is returned to us due to an incorrect address or because it was not collected on time from a Mondial Relay locker/pickup point, reshipping costs will be charged to the customer.

We recommend using a tracked and insured shipping service, as we cannot be held responsible for lost or damaged return parcels.

Delivery time

Europe: 3–14 business days

Brussels pick up : possible within 3-5 working days

Please allow 3-5 days before dispatch.

Baud atelier is not responsible for delays, lost, stolen, or damaged packages. Estimated delivery times are for guidance only and start from the dispatch date.

Returns & Exchanges

Returns

Returns are accepted within 14 days from receiving your order.
Return shipping costs, including reshipping, are the responsibility of the customer.

Refunds will be processed once the returned item has been received and inspected to ensure it is in its original condition.

Customers are responsible for the return shipment until it is delivered. We recommend using a tracked and insured shipping service, as we cannot be held responsible for lost or damaged return parcels.

Exchanges

Exchanges are accepted within 14 days from receiving your order.
Exchange reshipping, are the responsibility of the customer.

For exchanges involving an item of a different value, any price difference will be refunded or charged accordingly.

Customers are responsible for the return shipment until it is delivered. We recommend using a tracked and insured shipping service, as we cannot be held responsible for lost or damaged return parcels.

Return & Exchanges Condiitons

Items must be returned in their original condition, unwashed and with all original tags attached.

Returns or exchanges will not be accepted if the item shows signs of wear, damage, alteration, or has been soiled.

View all